Privacy Policy

Effective Date: July 2026

At Shane Rickey Design, we value the trust our clients, partners, and website visitors place in us. Whether you are exploring design inspiration, requesting a consultation, or beginning the process of creating a custom home or commercial project, we are committed to handling your information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related communications.

By accessing our website or providing information to us, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when interacting with our website, contacting our team, or requesting design services.

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property location information
  • Project details and design preferences
  • Budget ranges and project timelines
  • Information submitted through consultation or contact forms
  • Any additional information you choose to provide

We collect only the information reasonably necessary to communicate with you, evaluate project opportunities, and provide our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics platforms, and website technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on the website
  • Referring websites
  • General geographic location
  • Website interaction and usage data

This information helps us better understand visitor behavior, improve website performance, and enhance the overall user experience.

How We Use Your Information

Shane Rickey Design uses collected information to:

  • Respond to inquiries and consultation requests
  • Communicate regarding current or potential projects
  • Evaluate project requirements and opportunities
  • Provide customer service and support
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Send company updates or communications when requested
  • Fulfill legal and regulatory obligations

We use information only for legitimate business purposes and do not sell personal information to third parties.

Project Information and Confidentiality

Many clients share sensitive project-related information during the design process, including property details, architectural concepts, floor plans, budgets, and future construction plans.

Shane Rickey Design treats project-related information with professionalism and discretion. Information shared during consultations and project discussions is used solely to evaluate, develop, and deliver design services, unless disclosure is required by law or authorized by the client.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with the site.

Cookies may help us:

  • Remember visitor preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience
  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, certain website features may not function as intended.

Third-Party Services

We may utilize trusted third-party providers to support website operations and business functions, including:

  • Website hosting providers
  • Analytics platforms
  • Contact form providers
  • Scheduling software
  • Email communication services
  • Customer relationship management systems

These providers receive only the information necessary to perform their services and are expected to maintain appropriate safeguards for that information.

When Information May Be Shared

We may disclose information under limited circumstances, such as:

  • When necessary to provide requested services
  • With contractors, consultants, or project collaborators involved in your project
  • To comply with legal obligations or governmental requests
  • To protect the rights, safety, or property of our company, clients, or others
  • In connection with a business transaction involving the company

We do not sell, rent, or trade personal information for marketing purposes.

Data Security

Protecting client information is important to us. We maintain reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted electronically.

Data Retention

We retain information only for as long as necessary to:

  • Provide services
  • Maintain business records
  • Fulfill contractual obligations
  • Resolve disputes
  • Comply with legal requirements

Retention periods may vary depending on the nature of the information and applicable laws.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Restrict certain processing activities
  • Withdraw consent where applicable
  • Opt out of marketing communications

Requests regarding personal information may be submitted using the contact information provided below.

Third-Party Websites

Our website may contain links to external websites, social media platforms, builders, vendors, or other third-party resources.

Because we do not control these websites, we are not responsible for their privacy practices, content, or policies. We encourage visitors to review the privacy policies of any external websites they visit.

Children's Privacy

Our services and website are intended for adults involved in residential and commercial design projects.

We do not knowingly collect personal information from children under the age of 13. If such information is identified, we will take reasonable steps to remove it promptly.

Updates to This Privacy Policy

Shane Rickey Design reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon posting the revised version on this page. Continued use of the website following updates constitutes acceptance of the revised policy.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

Contact Information

If you have questions regarding this Privacy Policy, your personal information, or our data practices, please contact us:

Shane Rickey Design

We appreciate the opportunity to earn your trust and remain committed to protecting the information you share with us.